EDUCATION SOLUTIONS
Supporting Education Beyond Profit
At Takunda IT Solutions, we understand that reliable technology is critical to modern education. Our Education Solutions are purpose-built to support primary schools, high schools, and tertiary institutions with dependable IT support, compliant hardware supply, and cost-effective software licensing. We work closely with school management, educators, and administrators to ensure teaching and learning environments remain productive, secure, and future-ready.
Our approach is practical, transparent, and aligned with public-sector and education procurement requirements; because education deserves sustainable IT solutions, not unnecessary complexity.
Our Commitment to Education
“We support Education beyond Profit.”
This is more than a slogan; it defines how we work with schools and learning institutions. We focus on long-term partnerships, fair pricing, and solutions that genuinely improve day-to-day teaching, administration, and learner access to technology. Our services are designed to reduce downtime, simplify IT management, and allow educators to focus on what matters most: education.
Education IT Support Services
Onsite IT Support for Schools
We provide professional onsite IT support to keep school systems operational and responsive.
Supported environments include:
- Computer labs
- Administrative offices
- Classrooms & staff rooms
- Printers, projectors & shared devices
- Internet and Wi-Fi infrastructure
Service Hours:
Monday – Friday, 08:00–17:00 (excluding public holidays)
School SLA Response Priorities
We provide professional onsite IT support to keep school systems operational and responsive.| Priority | Impact Description | Response Time |
|---|---|---|
| P1 – Critical | Internet, admin systems, or entire lab down | 4 business hours |
| P2 – High | Multiple teachers or lab affected | 8 business hours |
| P3 – Medium | Single classroom, device, or printer issue | 1 business day |
| P4 – Low | New installations, moves, minor requests | Scheduled |
Monthly School IT Support Bundles
Basic IT Support Bundle
R3,200
Ideal for small schools, NGOs, and early learning centres.
- 4 onsite support hours per month
- Teacher & admin staff support
- Printer & classroom device support
- Basic Wi-Fi troubleshooting
- Monthly onsite visit
- Support log report
Additional hours: R350/Hour
Sign UpStandard Care Bundle
R5,900
Ideal for growing schools and institutions with labs.
- 8 onsite support hours per month
- Priority support for teaching systems
- Computer lab support
- Microsoft 365 basic support (email, login, setup)
- New teacher device setup
- Monthly support report
Additional hours: R350/Hour
Sign UpPremium Care Bundle
R10,800
Ideal for large schools and multi-site institutions.
- 16 onsite support hours per month
- Same-day onsite response for critical issues
- Dedicated support technician
- Classroom, lab & admin system support
- Quarterly IT health checks
- Priority scheduling
Additional hours: R350/Hour
Sign UpOnce-Off Support (No Contract)
Ideal for large schools and multi-site institutions.
- Call-out (first hour): R350
- Additional hours: R350/ Hour
- Travel outside 30km: R6.50/km
Included Services
- Onsite troubleshooting
- Device setup & reconfiguration
- Printer & projector support
- Internet & Wi-Fi fault fixing
- Software installation (school-licensed)
- Teacher & admin assistance
- Preventive maintenance
Optional Add-Ons (Any Bundle)
- After-hours support: R2,000/month
- Extra on-site visit: R850 per visit
- IT asset register & tagging: R1,500 once-off
- POPIA compliance pack (awareness): R3,500 once-off
- Security awareness training: R2,500
- IT Care & Asset Accountability Training: R2,800 once-off
- Email security (anti-phishing): R40/user/month
Contract & Billing Terms
- Month-to-month or annual contract
- Billed monthly in advance
- Unused hours do not roll over
- Prices exclude VAT
- SLA applies only while contract is active
Education Hardware Supply
We supply new, unused, and manufacturer-backed ICT equipment suitable for education environments.
Hardware Options for Schools:
- Laptops & notebooks
- Desktop computers
- Tablets & 2-in-1 devices
- Interactive boards & presentation solutions
- Printers, monitors & peripherals
All devices:
- Supplied with genuine Windows 11
- Include manufacturer warranty
- Are suitable for classroom and administrative use
Bulk orders and phased rollouts are fully supported.
Deployment & Setup Services
- Device configuration & imaging
- Software setup
- User profile creation
- Classroom or lab readiness checks
POPIA & Security Awareness for Schools
We help schools understand and improve data protection practices through:
- POPIA awareness sessions
- Basic cybersecurity education
- Email security & anti-phishing solutions
Our approach focuses on practical awareness, not fear-based compliance.
Free Microsoft Licensing for Schools
Verified educational institutions qualify for Microsoft Office 365 A1 (FREE) for all teachers and learners.
Included at No Cost:
- Word, Excel, PowerPoint & OneNote (Web Apps)
- Outlook (Web email)
- Microsoft Teams
- OneDrive for Business
- SharePoint & Yammer
We assist with:
- License verification
- User setup for staff and learners
- Basic configuration & support
Why Schools Choose Takunda IT Solutions
- Education & public-sector experience
- Local onsite technicians
- SLA-backed service delivery
- Transparent pricing
- Compliance-ready documentation
- Scalable support as your school grows