At Takunda Major1 Solutions t/a Takunda IT Solutions, we respect and protect your privacy. In line with the Protection of Personal Information Act (POPIA), 2013, we are committed to processing personal information lawfully, transparently, and securely.

• We collect only the information necessary to deliver our services and meet contractual or legal obligations.
  Your data will never be shared without consent, except where required by law or with trusted partners who uphold equivalent privacy standards.
• We implement strict safeguards to protect against unauthorized access, loss, or misuse of personal information.
• You have the right to access, correct, or request deletion of your personal information, and to lodge a complaint with the Information Regulator if needed.
• What personal data we may collect:
  • Contact information like your name, email, phone number, company name, VAT number, ID number, registration number, physical address
  • Usage data that includes how you use our website and will help us improve your online experience.
  • Payment details for purchases, and we use secure services to process these transactions.
  • Special personal information. Depending on the goods or services that you require, we may also collect special personal information, including your financial information – such as your bank account details

How we use your personal data:

• Service delivery – We use your information to deliver the goods or services to you.
• Billing -To bill you for using our products or services, or to take the appropriate amount of credit from you.
• Queries -When you contact us through our support team, or other channels, we collect information that helps us answer your queries.
• Reviews -Information posted by you related to reviews of the website and the goods or services.

For any queries regarding your data rights or our compliance practices, please contact our Information Officer at info@takundaitsolutions.co.za

Last Updated: 12 December 2025