Welcome to Takunda IT Solutions. By accessing or using our products, services, and website, you agree to the following Terms of Service. Please read them carefully, as they outline your rights and responsibilities
when engaging with us.

1. Scope of Services

Takunda IT Solutions provides:

• IT hardware supply and support
• Software licensing
• Asset auditing and IT consulting

2. Use of Services

• You agree to use our services lawfully and responsibly.
• Misuse of products, services, or intellectual property is strictly prohibited.
• We reserve the right to suspend or terminate services if misuse or non-compliance is detected.

3. Orders & Payments

• All orders must be paid in full before delivery or activation.
• Payment methods include EFT, card, or approved payment gateways.
• Prices are subject to change without prior notice, but confirmed orders will not be affected.

4. Delivery

• Hardware are delivered via trusted couriers or suppliers.
• Delivery times may vary depending on stock availability and supplier policies.
• Risk of loss passes to the customer upon delivery.

5. Refunds & Returns

Refunds and returns are governed by our Refund Returns Policy.

• Software licenses are non-refundable once activated.
• Customers are responsible for return shipping unless the item is defective or incorrectly supplied.

6. Lay‑by Terms & Conditions

• Lay‑by purchases are subject to our Lay‑by Terms & Conditions, available here.

7. Intellectual Property

• All content, branding, and materials provided by Takunda IT Solutions remain our intellectual property.
• Customers may not reproduce, distribute, or modify our materials without written consent.

8. Privacy & Data Protection

• We respect your privacy and handle personal information in line with POPIA and applicable data protection laws.
• By using our services, you consent to the collection and processing of your data for servicedelivery purposes.

9. Limitation of Liability

• Takunda IT Solutions is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
• Liability is limited to the value of the product or service purchased.

10. Governing Law

• These Terms of Service are governed by the laws of the Republic of South Africa.
• Any disputes will be resolved in accordance with South African legal procedures.

11. Changes to Terms

• We may update these Terms of Service from time to time.
• Continued use of our services after updates constitutes acceptance of the revised terms.

12. Need Help?

We are committed to providing you with the best possible service and a seamless shopping experience. If you have any questions or concerns about our Terms of Service, please do not hesitate to contact us: info@takundasolutions.co.za. We’re here to assist you in any way we can.

13. In Closing

Thank you for taking your time to read and understand our Terms of Service. For detailed information on returns and refunds, please see our Refund Policy. To understand how we handle your personal data, read our Privacy Policy. Your satisfaction and trust are of utmost importance to us, and we look forward to serving you.

Last Updated: 16 March 2026